
Claims Process Management Specialist
20 hours ago
Property and Casualty Insurance Claims Process Lead
The ideal candidate will have extensive experience in managing claims adjusters and providing timely feedback to ensure high-quality results.
Key Responsibilities
- Manage a team of claims adjusters, promoting effective collaboration and teamwork.
- Conduct thorough performance reviews and develop personalized professional development plans for team members.
- Set ambitious objectives and track the team's progress to achieve Service Level Agreement (SLA) adherence.
- Cultivate strong relationships with internal customers and optimize workflow processes.
Requirements
- Graduate or postgraduate degree with a minimum of 7 years' experience in claim processing.
- Experience working with international clients is highly desirable.
- Proven expertise in Property and Casualty (P&C) Insurance and claims adjudication and adjusting.
- Strong leadership skills, commercial awareness, and understanding of the insurance market are essential.
- Excellent communication, problem-solving, and decision-making abilities are crucial for success in this role.
Essential Skills
- Strategic thinking and planning
- Collaboration and teamwork
- Communication and interpersonal skills
- Leadership and management
- Problem-solving and analytical skills
Benefits
This role offers an excellent opportunity for career growth and development in a dynamic and supportive environment.
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