Tech Expert Wanted

5 days ago

Bengaluru, Karnataka, India beBeeSolution Full time US$ 1,20,000 - US$ 1,50,000
Technical Expert Job

We seek a skilled Technical Solutions Engineer to bridge technology and customers.

This isn't a traditional support role. You will lead demos, host office hours, and proactively improve customer workflows while working on automation, AI-driven solutions, and scalable tooling. Every interaction will reduce friction, deepen trust, and make us indispensable for our customers.

About The Role

We empower millions of developers to showcase their skills and enable companies to hire top talent. As a Technical Solutions Engineer, you will solve complex challenges, shape integrations, and build systems that drive adoption.

You will deliver a world-class customer experience across various platforms, debug complex issues, troubleshoot products, eliminate recurring issues by building automation, and lead technical demos.

Key Responsibilities
  • Deliver exceptional customer service.
  • Debug authentication flows, APIs, and ATS integrations.
  • Troubleshoot products and features.
  • Eliminate recurring issues.
  • Lead technical demos and host office hours.
Requirements
  • Bring 2+ years of experience in customer-facing technical roles.
  • Confident in navigating enterprise IT concepts.
  • Comfortable with cloud platforms and debugging tools.
  • Proficient with SQL, REST APIs, and coding languages.
  • Hands-on experience using modern IDEs for debugging and development.
  • Discuss developer tools and emerging technologies.
Nice to Have
  • Prior experience as a software engineer or senior/lead technical support engineer.
  • Exposure to HR tech and ATS platforms.
  • Hands-on experience shaping AI support systems.
What We Look For
  • A problem-solver who eliminates inefficiency through automation.
  • A person who balances deep technical skills with the ability to simplify complex systems.
  • A team player who thrives in a role that combines debugging, customer interaction, and platform-level problem solving.

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