Practice Lead New Age Customer Experience

Job Title: Experience LeadJob Description:We are seeking an experienced professional to support students and parents throughout their journey, ensuring a seamless and engaging experience.You will be addressing concerns and refund requests with empathy, accuracy, and efficiency.Manage escalations across multiple channels to maintain a positive parent and...

Agile Coach PositionThis is a leadership role that focuses on facilitating Agile transformation within an organization. The Agile Coach will serve as a mentor and coach to Agile teams, Scrum Masters, Product Owners, and leadership.Serve as a guide and facilitator for Agile training workshops, bootcamps, and knowledge sessions.Lead and support the...

Senior UX DesignerAs a senior user experience designer, you will be responsible for leading our team in crafting intuitive and seamless experiences for customers.Develop and implement UX strategies to drive business growth and customer engagement.Collaborate with cross-functional teams to design and deliver high-quality products that meet customer...

Role: Technical Microsoft Practice Head Experience: 12 Years Location: Chennai Mandatory Skills: Microsoft technologies, solutions, and services, Microsoft product suite, including Azure, Office 365, Dynamics 365, and Power Platform. JD: Key Responsibilities: 1. Commercial Strategy Development: • Develop and execute a comprehensive commercial strategy for...

Job Overview:Key ResponsibilitiesWe are seeking an experienced developer to help deliver and improve the end customer experience across digital channels, leveraging Adobe Target Platform.Develop reports and dashboards to meet client needs in Adobe Analytics and TargetAdvise on testing protocols and practices to ensure testing needs are metCreate experience...

Elchemy is a tech-enabled cross-border specialty chemicals marketplace. Our vision is to become the largest global speciality chemicals distributor focussing on discovery and fulfillment using a tech-first approach.The industry faces glaring challenges including lack of trust, excessive lead times, quality uncertainty, lack of transparency and tons of...

Job Title: NPI ManagerOverview:As a senior NPI (New Product Introduction) Manager, you will be responsible for leading cross-functional teams to manage the entire product development lifecycle, from concept to commercialization.Key Responsibilities:Interpret and maintain engineering drawings/documents to ensure smooth translation into procurement and...

Customer Service Team LeadLead a high-performing customer service team by empowering team members to deliver exceptional experiences, resolving issues efficiently, and driving continuous improvement through data-driven decision making.Key Responsibilities:Manage a dynamic team of customer support representatives, fostering collaboration and coaching for...

About Us:We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.Responsibilities:Develop instructional materials and training content for knowledge transfer.Conduct needs analysis to identify gaps in employee knowledge and develop targeted training...

Job Title: Sales and Customer Support ExecutiveWe are seeking a highly motivated and customer-focused individual to drive business growth and provide exceptional support to our customers.Key Responsibilities:Identify and convert new sales opportunities to enhance revenue growth.Build and maintain long-term relationships with customers through effective...