Global Client Relations Expert

2 weeks ago


Tiruppur, Tamil Nadu, India beBeeclientSuccess Full time ₹ 25,00,000 - ₹ 45,00,000
About the Role

We're seeking a skilled Client Success Professional to join our team.

This role requires exceptional client service skills, driving sales, and ensuring seamless client experience from initial inquiry to long-term relationship management.

  • Client Interaction & Support:
    • Serve as the primary point of contact for clients, providing expert guidance and timely responses during working hours.
    • Address client concerns and resolve issues efficiently to enhance client satisfaction and retention.
    • Proactively follow up with clients to ensure all their queries are addressed.
  • Consultative Sales:
    • Identify client needs and recommend appropriate solutions.
    • Convert client inquiries into sales opportunities, driving revenue growth.
    • Meet or exceed individual and team success goals.
  • Relationship Building:
    • Develop and nurture strong relationships with clients to foster loyalty and repeat business.
    • Collaborate with internal teams to ensure a cohesive approach to client management and support.
  • Operational Excellence:
    • Coordinate with various departments to ensure smooth client onboarding and service delivery.
    • Assist in developing and updating client-facing materials.
  • Market Insight & Reporting:
    • Stay informed about industry trends and client needs.
    • Own reporting and insights on client engagement and market trends.


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