Operational Excellence Leader

7 hours ago


Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 85,00,000 - ₹ 90,00,000

Key to our success lies in having a strong leader who can drive team performance and deliver exceptional results. As a Team Lead, you will oversee the daily operations of our international process team and be responsible for managing a group of agents to achieve daily targets while maintaining high levels of customer satisfaction and service quality.

About the Role

This is an exciting opportunity to join our organization and play a key role in driving business growth through innovative solutions. You will have the chance to develop and implement strategies to reduce shrinkage and attrition rates, as well as collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, and team handling.

Responsibilities
  • Customer Service: Utilize excellent customer service skills to resolve customer inquiries and issues in a timely and effective manner.
  • Team Management: Experience in achieving and maintaining high levels of customer satisfaction through effective people management practices.
  • Strategic Planning: Develop and implement strategies to reduce shrinkage and attrition rates through innovative solutions.
  • Collaboration: Collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, and team handling.
Requirements
  • Communication Skills: Excellent verbal and written communication skills.
  • Industry Knowledge: Proven experience in banking and anti-money laundering (AML), money laundering (ML), and KYC.
  • Leadership Skills: Ability to manage a team of agents to achieve daily targets.
  • Analytical Skills: Strong analytical and problem-solving skills.
  • KPIs and SLAs: Knowledge of KPIs, SLAs, AHT, and shrinkage.


  • Jodhpur, Rajasthan, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Operational Excellence LeaderThe role of Operational Excellence Leader is pivotal in optimizing business processes and enhancing customer satisfaction within the luxury residential real estate sector. This entails refining and streamlining operational efficiency, ensuring high project management standards across all functions.Key Responsibilities:Define...


  • Jodhpur, Rajasthan, India beBeeInnovation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Operational Excellence Manager JobWe are a technology platform offering customers a variety of services at home. Our promise to customers is a high-quality, standardized, and reliable service experience.To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing,...


  • Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Operations ManagerJob Description:The Operations Manager is a critical role that oversees the day-to-day activities of an organization, ensuring the smooth operation of its processes and systems. This position requires strong leadership skills, as well as excellent communication and interpersonal skills.Key Responsibilities:Contribute to strategic...


  • Jodhpur, Rajasthan, India beBeeManufacturing Full time ₹ 18,00,000 - ₹ 24,00,000

    Director of ManufacturingThe ideal candidate will oversee the standardization of process improvement across units, ensuring consistent and sustainable results. They will demonstrate rigor in implementing global operational excellence processes and standards through annual alignment reviews.Develop and implement manufacturing performance improvement...


  • Jodhpur, Rajasthan, India beBeeExecutive Full time ₹ 15,00,000 - ₹ 30,00,000

    Unlock a leadership role and drive operational excellence in our end-to-end plant operations.Key Responsibilities:Lead cross-functional teams to optimize production performance across woven sack & flexible packaging divisions.Implement process improvements, reduce downtime, and meet stringent production targets.Maintain quality assurance standards (ISO...


  • Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job OverviewThe Operations Lead will design and implement Leader Standard Work frameworks across key functions, drive the development of strategic goal trees, and lead monthly business reviews. The ideal candidate will have an MBA in operations, strategy, or general management, with 7-8 years of experience in business operations or program management.Key...


  • Jodhpur, Rajasthan, India beBeeExcellence Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Strategic Leader for Academic ExcellenceThe Strategic Leader for Academic Excellence serves as the chief executive and academic head, leading with purpose, vision, and heart.Overseeing academics, research excellence, operations, including financial and people leadership, student experience, success, and well-being, and global partnerships.This position...

  • Operations Leader

    2 weeks ago


    Jodhpur, Rajasthan, India beBeeElectrical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Operations LeaderAs an Operations Leader, you will be responsible for overseeing the day-to-day activities of a company or organization.The primary focus will be on managing and optimizing business processes to ensure smooth functioning and minimize waste.You will also be responsible for planning and strategizing to achieve business objectives in...


  • Jodhpur, Rajasthan, India beBeeBusiness Full time ₹ 70,00,000 - ₹ 1,00,00,000

    Job Title: Business Operations LeaderAbout the Opportunity:We are seeking an experienced Business Operations Leader to join our commercial finance team. As a key member of our finance team, you will partner with our business partners to drive growth and deliver exceptional results.Key Responsibilities:Partner with commercial teams to drive business growth...

  • Operations Leader

    1 week ago


    Jodhpur, Rajasthan, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job OpportunityWe are seeking a seasoned Operations Leader to oversee our team's operational workflows.The ideal candidate will have experience in freight forwarding, with a strong focus on process optimization and quality control.Achieving Operational Excellence:Develop and implement efficient operational processes to ensure timely and accurate execution of...