Retail Operations Leader

18 hours ago


Bengaluru, Karnataka, India beBeeRetailLeader Full time ₹ 8,00,000 - ₹ 15,00,000

At Amadora Ice Cream, we are seeking a dynamic leader to oversee and drive performance across multiple outlets.

About the Role
  • Manage day-to-day operations across multiple stores, ensuring consistency in quality, service, and customer satisfaction.
  • Conduct regular store visits and audits to ensure operational standards are met.
  • Develop and implement strategies to drive sales growth, upselling, and customer engagement.
  • Train, coach, and mentor store managers and associates to enhance their skills and knowledge.
  • Identify gaps in performance and implement corrective action plans to improve results.
Requirements
  • 5+ years of experience in multi-store management in QSR, retail, or hospitality with a proven track record of success.
  • Strong leadership and people management skills with the ability to motivate teams.
  • Experience in conducting store audits and operational compliance with a focus on improving efficiency and productivity.
  • Ability to analyze sales data and develop effective strategies to drive revenue growth.
  • Excellent communication and interpersonal skills with the ability to work effectively with various stakeholders.
Key Performance Indicators
  • Sales growth
  • Customer satisfaction
  • Employee engagement
  • Store operations efficiency


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