
Elevate Your Career as Operational Excellence Leader
4 days ago
About our Retail Business:
We partner with top brands to bring successful alliances and pioneering spirit to our achievements.
From conventional business areas like food and beverages, we have also marked our footprint in retail business, witnessing an exponential boom with Nike, TWG Team and La Vie en Rose.
Key Responsibilities:
- Develop and implement comprehensive operational strategies aligned with Brand's retail objectives to achieve targets.
- Identify opportunities for process improvement to enhance overall efficiency, championing all Systems, Processes, Policies and Business ensuring adherence.
- Analyze market trends and identify newer business propositions for expanding new stores, mapping the current Market Situation, Benchmarking with Competition to identify gaps.
- Provide strong leadership to the store operations team, fostering a positive and collaborative work environment, ensuring team members are trained and equipped to deliver excellent customer service.
- Ensure compliance with industry regulations, health and safety standards, implementing and monitoring loss prevention measures.
- Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.
- Establish and monitor key performance indicators (KPIs) to assess and improve the effectiveness of business operations.
- Focus on creating seamless processes and a customer-centric approach to enhance overall customer experience.
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