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Airport Passenger Service Representative

2 weeks ago

Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 45,00,000
Job Description

Airport Ground Staff

  • Assist passengers with check-in procedures, baggage handling and boarding.
  • Provide information about flight schedules, delays and airport services.
  • Ensure compliance with safety regulations.
  • Manage passenger inquiries and complaints.
Key Qualifications
  • Excellent customer service and interpersonal skills.
  • Knowledge of airline operations and procedures.
  • Proficient in handling passenger data and managing check-in systems.
  • Strong problem-solving and conflict resolution skills.
  • Effective communication skills in English and local languages.
  • Ability to work in a fast-paced environment and handle stress efficiently.
  • Flexibility to work in shifts including nights weekends and holidays.
  • Basic IT and computer skills.
  • Prior experience in airport operations or customer service is beneficial but not required.
  • A high school diploma or equivalent qualification is necessary for this role.