Customer Service Representative

2 weeks ago


India Triple Full time

Customer Service Representative

At Triple, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our clients through various channels. Your primary goal will be to resolve customer inquiries and issues efficiently, ensuring customer satisfaction and loyalty.

Responsibilities

  • Customer Interaction: Engage with customers via phone, email, and chat, demonstrating empathy and professionalism.
  • Issue Resolution: Identify customer concerns and find effective solutions, adhering to company policies and guidelines.
  • Product Knowledge: Maintain a deep understanding of our products or services to answer customer queries accurately.
  • Documentation: Accurately record customer interactions, transactions, and issues in our CRM system.
  • Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues.
  • Compliance: Adhere to company policies, industry regulations, and ethical standards.
  • Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge.

Requirements

  • Customer Support, Customer Satisfaction, and Customer Experience skills
  • Excellent problem-solving and analytical skills
  • Ability to multi-task and prioritize workload in a fast-paced environment
  • Experience with CRM systems and contact center technologies
  • Excellent verbal and written communication skills
  • Ability to work independently and remotely


  • India Customer Compass Full time

    Customer Solutions RepresentativeAt Customer Compass, we're seeking a skilled Customer Solutions Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • india GCS Consulting Services Full time

    This position is open exclusively to candidates based in Mumbai.CTC: 35k* + Incentives*Customer Service, Voice ProcessU.S. Shifts (Night shifts)Role Description: This is a full-time role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer...


  • india Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...


  • india Juniors Group of Companies Full time

    Company DescriptionJunior's Brands Private Limited (JBPL) is a leading platform in the kids fashion industry, based in Chandigarh. Our mission is to celebrate young talent, accentuate brand value, and cultivate a heritage of fashion. We work towards integrating India's kids fashion industry into the global market and amplifying brand market value with a...


  • India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • India Atlas Primary Full time

    **About the Customer Service Representative Position**: The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. Problem-solving also comes naturally to Customer Service Representatives. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your...


  • india Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • India Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...


  • india MyCare Health Solutions Pvt Ltd Full time

    Company DescriptionMyCare Health Solutions Private Limited provides healthcare services and management solutions focusing on preventive, promotive, curative, and rehabilitative healthcare. Partnered with numerous organizations, we offer integrated care solutions and proactive health initiatives, operating onsite clinics in 13 cities. With partnerships in...


  • india MyCare Health Solutions Pvt Ltd Full time

    Company Description MyCare Health Solutions Private Limited provides healthcare services and management solutions focusing on preventive, promotive, curative, and rehabilitative healthcare. Partnered with numerous organizations, we offer integrated care solutions and proactive health initiatives, operating onsite clinics in 13 cities. With partnerships in...


  • india MyCare Health Solutions Pvt Ltd Full time

    Company Description MyCare Health Solutions Private Limited provides healthcare services and management solutions focusing on preventive, promotive, curative, and rehabilitative healthcare. Partnered with numerous organizations, we offer integrated care solutions and proactive health initiatives, operating onsite clinics in 13 cities. With partnerships in...


  • India Dental care and implants Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Dental care and implants. In this role, you will be responsible for screening and listing incoming voice calls to ensure they are routed to the appropriate department or individual. Your key focus will...


  • india Dental care and implants Full time

    Role DescriptionWe are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively.To be considered for the next round, please send an audio...


  • india Safecastle Full time

    Company Description Safecastle supercharges brand presence online across marketplaces, pushing the boundaries of innovation. With world-class strategies and billions of historic data points, we strategically expand brands globally through multiple sites and brands. Role Description This is a full-time remote role for a Customer Service Representative...


  • India Safecastle Full time

    Company DescriptionSafecastle supercharges brand presence online across marketplaces, pushing the boundaries of innovation. With world-class strategies and billions of historic data points, we strategically expand brands globally through multiple sites and brands.Role DescriptionThis is a full-time remote role for a Customer Service Representative...


  • India Safecastle Full time

    Company Description Safecastle supercharges brand presence online across marketplaces, pushing the boundaries of innovation. With world-class strategies and billions of historic data points, we strategically expand brands globally through multiple sites and brands. Role Description This is a full-time remote role for a Customer Service Representative...


  • India Dental Care And Implants Full time

    Role Description We are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively. To be considered for the next round, please send an...


  • India SkillParkho Full time

    At SkillParkho, we are committed to empowering individuals with the skills they need to thrive in the IT sector. As a dynamic edtech company, we provide top-notch training and job assistance to ensure students achieve their career goals, regardless of their educational background. We are seeking a motivated and enthusiastic customer service representative to...


  • india Dental care and implants Full time

    Role DescriptionWe are seeking a full-time remote Customer Service Representative who is passionate about delivering exceptional service. This role requires an individual with excellent communication skills, strong problem-solving abilities, and the capacity to manage multiple tasks effectively. To be considered for the next round, please send an audio...