Expert ServiceNow Developer for Large-Scale Transformation

22 hours ago

Malappuram, Kerala, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 25,00,000

Job Summary

About the Role

We are seeking an experienced ServiceNow Developer to support a large-scale ServiceNow transformation project. The focus will be on designing and implementing Order Management and Delivery processes in ServiceNow, leveraging the OM product.

Main Responsibilities

  • Develop enhancements and review existing designs identified during UAT phases.
  • Implement ServiceNow OM and CSM modules, including:
  • Simple and complex order capture and orchestration.
  • Integrations with SPM & CSM processes.
  • Third-party tool integrations via APIs and Integration Hub.
  • Collaborate with the ServiceNow Architect and technical leads to ensure best practices in design and development.
  • Translate user stories into ServiceNow features with minimal customization.
  • Contribute to prototyping and solution design leveraging native ServiceNow capabilities.

Required Skills and Qualifications

  • 6+ years of hands-on ServiceNow development experience, including:
  • Minimum 3 years with Order Management (OM).
  • Strong expertise in:
  • Service Catalog definition and setup.
  • Workspaces, UI Builder, Flow Designer.
  • ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
  • Portal management and customization.
  • API integrations with third-party tools (scripted APIs, Integration Hub).
  • Experience in designing and prototyping solutions.
  • Knowledge of sales and ordering processes (SPM knowledge is a plus).

Soft Skills

  • Excellent communication: able to explain complex topics to non-technical audiences.
  • Strong problem-solving and analytical skills.
  • Ability to learn quickly and adapt to project needs.
  • Proactive and collaborative mindset, with a strong team spirit.

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