Learning Experience Manager

4 days ago


Delhi, Delhi, India Kraftshala Full time
Job Description
Kraftshala is an online skilling institution committed to building transformative educational experiences for the masses. As a Program Management Associate, you will play a crucial role in shaping the future of our organization. Your primary responsibility will be to manage various aspects of our learning programs, including student experience, process optimization, and recruitment.

Your Key Responsibilities:
- Ensure seamless execution of program activities, including online sessions, evaluations, and presentations.
- Foster positive relationships with students, responding to their queries and concerns in a timely and empathetic manner.
- Utilize program trackers to monitor student progress, identifying areas for improvement and implementing tailored support strategies.

Key Requirements:
- Proven problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Excellent communication and interpersonal skills, with a strong emphasis on empathy and active listening.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Proficiency in MS Office (Excel and PowerPoint), with a willingness to learn new tools and software.

Why Join Us?
- Competitive compensation package and benefits.
- Opportunity to work with a dynamic team, contributing to the growth and success of Kraftshala.
- Professional development opportunities, including training and mentorship programs.
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