IT and Network Infrastructure Specialist

6 days ago

Hyderabad, Telangana, India DevFinders Full time
Job Title: IT and Network Specialist

As a key member of our team at DevFinders, you will play a vital role in designing, implementing, and maintaining our organization's computer networks and information technology systems. With a deep understanding of networking concepts, hardware, software, and security protocols, you will be responsible for troubleshooting network issues, ensuring data security, managing system upgrades, and providing technical support to our team.

Key Responsibilities:
  • Provide advanced technical support and troubleshooting for complex issues related to Windows and Linux operating systems.
  • Maintain and optimize cloud solutions, including Office 365, Redstor, and Barracuda infrastructure for both clients and in-house systems.
  • Oversee and document network schematics, ensuring that all network-related documentation is up-to-date and accurate.
  • Collaborate with clients to facilitate and implement infrastructure and cloud projects, ensuring successful execution and satisfaction.
  • Act as the second-in-command to the Department Head, contributing to the growth and development of the department.
  • Conduct research on new technologies and solutions that meet client needs and requirements, staying current with industry trends and advancements.
  • Ensure that redundant systems are tested regularly and remain functional, maintaining a trusted and reliable infrastructure.
  • Engage with clients directly, providing professional and courteous communication, both verbally and in writing.
  • Work flexibly, including evenings and weekends as necessary, to meet client support needs.
What We Offer:
  • Salary: INR 80,000 - INR 100,000 per month depending on experience
  • 40 days leave per year
  • A dynamic and supportive work environment with a diverse team of professionals.
  • Full remote work
Requirements:
  • Minimum of 3 years of experience in a 3rd line support role.
  • Certification in Computer Science, Information Technology, or a similar field an advantage
  • Strong knowledge of Windows and Linux operating systems, virtualization technology, and cloud-based platforms.
  • Previous experience designing and configuring network infrastructures for medium to large-scale organizations.
  • Previous experience with server products from manufacturers like Dell, HP, or Lenovo.
  • Experience with a wide range of networking technologies, such as LAN, WAN, WLAN, VPN, and DNS.
  • Sound knowledge of networking concepts, including TCP/IP, DHCP, DNS, WAN, and FTTP/FTTC.
  • Demonstrated understanding of router, switch, and access point configurations and diagnostics.
  • Self-motivated with effective initiative and accountability to maintain the highest standards of support.
  • Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
  • Strong communication skills, both verbal and written, with the ability to interact with clients in a professional and courteous manner.
  • A willingness to work flexible hours, including weekends and evenings, to provide support to clients as needed.
  • Certifications such as MCSE, CCNA, or ITIL are highly desirable.

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