Post Possession Project Manager

5 days ago

Gurgaon, Haryana, India beBeeProject Full time ₹ 1,04,000 - ₹ 1,30,878

Key Responsibilities:

  • Oversee the handover of 1000+ units quarterly, ensuring they meet quality standards.
  • Collaborate with specialists to resolve issues efficiently.
  • Conceptualize and execute grand handover events, including theme selection, decor, gift distribution, and mock sessions.
  • Ensure every event delivers a premium customer experience and enhances satisfaction.
  • Lead seamless project exits, including society formation, financial audits, and asset transfers.
  • Resolve delays in project exits due to resource constraints.
  • Coordinate with teams to fulfill customer commitments.
  • Work closely with teams to ensure timely, quality-ready handovers.
  • Implement best practices to standardize the post-possession experience across the zone.
  • Improve key performance metrics, including NPS scores, EE&SM compliance, and GPL exit percentages.
  • Ensure adherence to strict timelines from OC acquisition to project handover to associations.

Required Skills:

  • Exceptional project management skills.
  • Strong communication and stakeholder management abilities.
  • Experience in event planning and customer-facing roles.
  • Proactive problem-solving and decision-making capabilities.
  • Solid understanding of legal, financial, and operational aspects of project exits.

As a Post Possession Manager, you will have the opportunity to work on high-profile projects, delivering exceptional results and enhancing customer satisfaction.

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