Technical Publications Director

6 days ago


Bengaluru, Karnataka, India Rubrik Full time
About the Role

Rubrik is seeking a seasoned leader to oversee the creation of high-quality customer documentation. As a Technical Publications Manager, you will lead a team of technical writers to produce documentation that meets our standards of quality and clarity.

Key Responsibilities
  • Lead a team of technical writers to ensure timely and high-quality documentation.
  • Develop and implement documentation strategies to support customer satisfaction.
  • Collaborate with cross-functional teams to ensure documentation aligns with product development.
  • Investigate and improve workflows and methodologies to enhance documentation quality.
  • Advocate for customer satisfaction through documentation excellence.
  • Communicate performance evaluations and provide feedback to team members.
Requirements
  • BA/BS degree in a related field or equivalent experience.
  • Minimum 5 years of experience as a technical writer and 5 years as a writing team manager.
  • Excellent English writing skills and experience documenting public cloud, data security posture, and SaaS products.
  • Proficiency in Oxygen XML Author or similar product and ability to manage documentation source files using Git and GitHub.
About Rubrik

Rubrik is a leading provider of data security and management solutions. We are committed to building a diverse and inclusive company culture that values authenticity and promotes equal opportunities for all employees.

We are an Equal Opportunity Employer and comply with all applicable laws governing nondiscrimination in employment.



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