Data Management Expert

5 days ago

Gurgaon, Haryana, India myGwork Full time

About the Role

As a Lead Data Specialist at Amazon, you will play a crucial part in enhancing the search experience for our customers. We are seeking an exceptionally talented and driven individual to oversee a team of 30-40 associates and contribute to process improvements across sites.

Key Responsibilities

  • Data Analysis: Conduct in-depth analysis of data to identify patterns, problems, root causes, and potential solutions, leveraging analytical tools and techniques.
  • Stakeholder Collaboration: Collaborate effectively with relevant stakeholders to align data analysis efforts with business goals, ensuring insights drive decision-making and strategic initiatives.
  • Escalaulation Management: Manage escalations by analyzing data, identifying trends and gaps, and reporting key metrics to facilitate informed decision-making and resolution.
  • Process Improvement: Review standard operating procedures (SOPs), processes, and tools to proactively identify areas for improvement, striving to enhance quality metrics and operational efficiency.
  • Continuous Improvement: Drive continuous improvement initiatives, actively contributing to the Correction of Error (COE) process by documenting data curation and annotation issues and suggesting improvements.
  • Leadership Support: Participate in business reviews with mid-level and senior leadership, providing valuable insights and support to drive strategic objectives.
  • Process Onboarding: Participate in the onboarding of new processes or experiments, ensuring comprehensive documentation and smooth integration into existing workflows.
  • Launch Plan Development: Develop robust launch plans for new team members and oversee progress tracking through the administration of launch plans, ensuring seamless integration and productivity.
  • Training and Coaching: Coach new hires on process tasks and provide feedback to the training team for the customization of training modules, facilitating skill development and performance improvement.
  • Backup Support: Serve as a backup for the identified manager and provide support to the respective team in various aspects, ensuring continuity of operations and effective team functioning.
  • Quality Assurance: Perform quality checks on annotated data with a high level of precision, adhering to annotation guidelines and maintaining data integrity and accuracy.
  • Sensitive Data Handling: Demonstrate willingness to work with sensitive data, including adult content, religious, and other sensitive issues, adhering to privacy and confidentiality protocols.

Requirements

  • A Bachelor's Degree and relevant experience of 2+ years as a subject matter expert or similar.
  • Proficient in German language. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma or above.
  • Intermediate knowledge and hands-on experience with MS Excel.
  • Excellent written & spoken communication skills.
  • Excellent attention to detail and the ability to successfully manage multiple competing priorities simultaneously.

Compensation and Benefits

The estimated salary for this role is $110,000 per annum, inclusive of bonuses and benefits. Our company offers a comprehensive compensation package, including health insurance, retirement planning, and paid time off.

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