VDI Support Specialist

19 hours ago

Salem, Tamil Nadu, India beBeeSupportSpecialist Full time ₹ 12,00,000 - ₹ 15,00,000
Job Description

We are seeking a dedicated and customer-focused professional to serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform. This individual will resolve end-user VDI issues, maintain golden images, deploy new desktop pools, and work with application teams to ensure seamless virtual desktop functionality.

This role involves resolving complex user issues, creating and updating golden images, validating and troubleshooting application functionality within VDI sessions, and collaborating with infrastructure teams on networking, DNS, storage, and security configurations.

Required Skills and Qualifications

Education:

  • An associate or bachelor's degree in computer science, information technology, or a related field is required.
  • A preferred certification is the VMware Certified Professional – Desktop and Mobility (VCP-DTM).

Experience:

  • At least 2 years of IT support experience, with at least 1 year supporting VDI environments.
  • Experience supporting VMware Horizon View (7.x or 8.x), including Connection Server, Composer, and Agent.
  • Proficiency with Windows desktop OS (Windows 10/11), Active Directory, and group policies.
Benefits

This position offers a unique opportunity to work closely with various teams to deliver high-quality solutions and drive business outcomes. The ideal candidate will have excellent communication skills, a strong passion for problem-solving, and the ability to work effectively in a fast-paced environment.

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