Helping Hands for Healthcare

2 weeks ago


Mohali, Punjab, India beBeeCare Full time ₹ 10,00,000 - ₹ 15,00,000

Job Overview

As a Customer Care Professional, you will play a vital role in delivering exceptional service to our healthcare plan members. Your primary responsibility will be to answer incoming calls and resolve member issues through verbal and written communication.

About the Role

  • You will interact with members on the phone, understanding their coverage and healthcare requirements.
  • Utilize your problem-solving skills to resolve member issues efficiently.
  • Communicate effectively with team members to ensure seamless support.

Key Responsibilities:

  • Answer incoming calls from healthcare plan members.
  • Understand and address member concerns regarding coverage and healthcare requirements.
  • Resolve issues through verbal and written communication.

What We're Looking For

  • 1+ year of customer service experience (international).
  • Proficiency in reading, writing, and conversing in US English.
  • Basic computer literacy.

Benefits

  • Support for your career and professional development.
  • Inclusive, community-minded organization that encourages giving back.
  • Global team of curious, lifelong learners guided by company values.
  • Comprehensive benefits package including PTO, tuition reimbursement, health and wellness incentives.

Your Career Growth

From day one, you'll have access to extensive training, individualized engagement coaching, and thousands of resources supporting your career growth. Our dynamic global family is committed to ensuring your success throughout your career.



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