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Learning Service Sales Specialist

2 weeks ago

Bareilly, Uttar Pradesh, India beBeeEngagement Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Role

As an Engagement Manager, you will support senior account leadership in the growth of learning service sales to our clients.

  • Manage client accounts, interact with stakeholders, find and convert opportunities, and report commercial results.

This role involves managing key client relationships, engaging with stakeholders to discover unmet needs or potential service gaps, creating sales materials and tailored client presentations, leading and coordinating documents for RFI and RFP responses, and preparing QBRs. It also involves tracking win/loss data and sales KPIs, conducting research on client organization changes that could signal opportunities, collaborating with service line leaders to align internal solutions to unmet client needs, responding to routine client queries and escalating issues, contributing to the preparation of business reviews, presentations, and reports, and tracking account metrics including SLA performance and client satisfaction.

Required Skills and Qualifications
  • Relationship development with client stakeholders and key figures within the organization.
  • Presentation and pitching skills to create a strong impression on NIIT capabilities.
  • Clear and professional communication in both verbal and written formats.
  • Strong organizational and time-management abilities.
  • Analytical mindset with comfort working with data and reporting tools.
  • Commercial decision making on which opportunities will provide mutually beneficial outcomes.
  • Proficient in Microsoft Office, especially PowerPoint and Excel.
  • Team-oriented with a service delivery mindset.
  • Detail-oriented with a proactive approach to managing client needs.
  • Ability to work under direction but also take initiative on smaller tasks and projects.
  • High level of professionalism in external-facing communications.
  • Adaptable and comfortable working in a fast-paced, global environment.
Benefits

This role offers a range of benefits, including:

  • The opportunity to work with a leading organization in the learning industry.
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented and dedicated team.
Others

Additional requirements for this role include:

  • 4–8 years of experience in account coordination, client services, project management, or operations roles.
  • Experience working in or with professional services, learning, or talent development sectors.
  • Demonstrated ability to support client relationships and manage operational details.
  • Exposure to multi-stakeholder environments and experience handling multiple priorities.