Maintenance Engineer Position

3 days ago

Mumbai, Maharashtra, India beBeeMaintenance Full time US$ 80,000 - US$ 1,20,000

Job Title: Maintenance Specialist

Designation: Maintenance Specialist

Job Location: Nationwide

Key Responsibilities:

  • Installation, commissioning, preventive maintenance and servicing breakdowns at customer sites.
  • Providing high level of customer service in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance & installation and commissioning.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Ability to execute projects and related vendor coordination.
  • Assign calls to ASPs and closely working with to get task completion.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures, establishing field test methods and monitoring the quality of those tests.
  • Providing recommendations about new features and product improvements required.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Additional Responsibilities:

  • Search for various business opportunities to increase service revenue by means of generating enquiries for AMC, UPS accessories & batteries etc.
  • Ability to handle team of contract engineers if required.

Required Skills and Qualifications:

  • Relevant experience with UPS knowledge is mandatory.
  • Excellent listening and customer service skills.
  • Ability to deal with multiple requests without being overwhelmed.
  • Ability to remain professional under pressure.
  • Superb work ethic and growth mindset.
  • Ability to pick technical issues and provide quick resolution.

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