Customer Service Roles

1 week ago


Noida, Uttar Pradesh, India Demographic HR Services Full time
Demographic HR Services invites applications for the position of Team Leader in our international BPO (Voice) department. The successful candidate will have prior experience in handling voice-based international processes and possess excellent communication skills. Key duties include managing a team of customer service representatives, responding to customer inquiries, and ensuring that performance targets are met.

The ideal candidate will have a strong understanding of customer service principles, experience working in a fast-paced environment, and the ability to multitask effectively. Additionally, they must be willing to adapt to changing circumstances and demonstrate a commitment to providing exceptional customer service.

Benefits of this role include a competitive salary, comprehensive training, and opportunities for professional development. If you are a motivated individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:
  1. Manage a team of customer service representatives
  2. Respond to customer inquiries in a timely and efficient manner
  3. Maintain high levels of customer satisfaction
  4. Meet or exceed performance targets

Requirements:
Experience in handling voice-based international processes
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Commitment to delivering exceptional customer service

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