Voice Process Associate

Process Associate Job OverviewEmbark on an exciting career journey as a Process Associate in our Voice Process team. Focused on the Banking Domain, this role is ideal for freshers or candidates with up to one year of experience.Key Responsibilities:Exceptional communication skills are crucial for success in this position.Candidates from Arts & Science...

Job Title: Operations ManagerA seasoned Operations Manager is required to lead voice-based BPO teams. The ideal candidate will oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client satisfaction and compliance.The selected candidate will be responsible for leading voice operations across...

Entry Level Role in Voice ProcessWe are seeking enthusiastic and detail-oriented graduates from Arts and Science background.Excellent Communication SkillsAble to work a standard 5-day weekWillingness to adapt to variable shift patternsThe ideal candidate should have a Bachelor's Degree and excellent communication skills. We offer a dynamic work environment...

Appointment Scheduler JobWe are seeking a dynamic and motivated Appointment Specialist with expertise in the US voice market to join our team. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.

Senior Voice Analyst RoleWe are seeking a skilled Senior Voice Analyst to manage the process of obtaining broker price opinions for mortgage companies.The ideal candidate will have excellent communication skills and be able to work effectively with real estate agents, clients, and internal teams to ensure timely and accurate completion of BPO reports.Key...

AI Model Developer OpportunityLooking for a seasoned AI engineer with hands-on experience in developing and optimizing voice models. The ideal candidate will have expertise in building text-to-speech models, implementing real-time processing solutions, and managing large-scale datasets.Key Responsibilities:Design, develop, and fine-tune deep learning models...

Job Opportunity:We are seeking a highly skilled Process Associate to join our team.Responsibilities and Requirements:Key Skills:Excellent communication skills are essential for this role.Eligibility Criteria:Fresher candidates with any degree (UG & PG) can apply.Candidates with backlogs can also be considered.Degree holders from non-technical streams like...

Job OverviewWe are seeking an experienced Associate Process Manager to join our team. In this role, you will be responsible for coordinating with clients via conference calls and emails. You will also be expected to possess excellent communication skills in English.

Lead a High-Performing TeamWe are seeking an experienced leader to manage a large team and drive operational excellence in our GPay Process Operations.Manage a team of 150+ associates in the GPay Process, driving efficiency and delivering performance metrics.Ensure process compliance and mentor team leaders to achieve business goals.Collaborate with...

We are seeking an experienced Voice Process Associate to support our US-based clients.The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound and outbound customer calls from US...