Digital Product Leader

1 week ago

Bengaluru, Karnataka, India beBeeProduct Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Product Strategist

We empower financial institutions to excel in digital innovation.

In our dynamic environment, we collaborate with top clients on exciting projects. Our team learns and grows daily, celebrating each success and every contribution.

We welcome individuals who share our values, possess the required skills, and are passionate about shaping the digital future of finance.

About the Role:

This position combines technical expertise with domain knowledge to oversee the product lifecycle of VeriTouch Insurance, a CRM solution tailored for the insurance industry. The successful candidate will drive roadmap execution, lead cross-functional teams, and deliver high-impact CRM capabilities across customer engagement, sales, service, and marketing.

Key Responsibilities:

  • Develop and refine the product vision and roadmap for VeriTouch Insurance, aligned with client needs, regulatory trends, and market dynamics.
  • Apply CRM in insurance-specific use cases such as policyholder lifecycle management, broker engagement, claims servicing, and regulatory compliance.
  • Prioritize and deliver features across modules including Single Customer View, Contact Center Automation, Sales & Prospect Management, Complaints & Service Requests, and Campaign Management.
  • Ensure seamless integration with core insurance systems (e.g., policy administration, claims, underwriting) using APIs and middleware.
  • Manage agile delivery teams through backlog grooming, sprint planning, UAT, and go-live, ensuring high-quality, on-time releases.
  • Collaborate with engineering, QA, solution architects, and sales to ensure delivery excellence and alignment with business goals.
  • Act as the voice of the customer—gather feedback from insurers, brokers, and internal stakeholders to inform product decisions.
  • Monitor and report on product KPIs such as adoption, delivery velocity, feature utilization, and business impact.
  • Ensure compliance with industry regulations (e.g., GDPR, KYC) and support audit readiness and data governance initiatives.

Requirements:

  • Expertise in CRM data models (e.g. policy, brokers, claims and other domain concepts) and workflows (e.g. renewals, sales, service and others) in insurance
  • Experience with predictive analytics and campaign automation
  • Strong communication and stakeholder management skills.

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