E-learning Platform Operations Specialist

1 week ago

Udaipur, Rajasthan, India beBeeElearning Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description

We are seeking an experienced E-learning Platform Operations Specialist to join our team. The successful candidate will be responsible for the day-to-day management of our e-learning platform, ensuring seamless course delivery and effective learning administration.

This role combines technical platform expertise with project management skills to ensure the success of our learning initiatives. Key responsibilities include:

  • Course Publishing & Content Management:
  • Configure and publish learning courses, curricula, and learning paths within the platform
  • Ensure proper course categorization, tagging, and metadata for optimal searchability and reporting
  • Manage course enrollment processes, prerequisites, and completion requirements
  • Coordinate SCORM, xAPI, and other content package uploads and testing
  • Maintain course catalogs and ensure content accuracy and currency
  • Troubleshoot technical issues related to course functionality and user access
  • Quality Assurance:
  • Conduct quality assurance of content assets that are requested to load in the platform
  • Ensure quality standards are adhered to
  • Learning Administration:
  • Administer user accounts, roles, and permissions within the platform
  • Monitor learner progress and completion rates across all courses and programs
  • Generate and analyze learning analytics reports to track engagement and effectiveness
  • Manage compliance training requirements and automated notifications
  • Support learners with technical issues and platform navigation
  • Coordinate with IT and vendor support for system maintenance and updates
  • Maintain learning records and ensure data integrity within the system
  • Strategic Learning Support:
  • Collaborate with learning and development teams to align platform capabilities with organizational learning objectives
  • Provide recommendations for platform optimization and feature utilization
  • Support the evaluation and implementation of new learning technologies and integrations
  • Assist in developing learning governance policies and standard operating procedures
  • Participate in vendor meetings and platform upgrade planning
Required Skills and Qualifications
  • Bachelor's degree and 2+ years of experience with Learning Management Systems
  • Strong analytical skills and experience in learning analytics and reporting
  • Proficiency in platform administration and configuration
  • Experience with e-learning content development and SCORM standards
Benefits

The ideal candidate will have strong project management and organizational skills, excellent communication and stakeholder management abilities, a problem-solving mindset with attention to detail, and the ability to work independently and manage multiple concurrent projects.

Preferred Qualifications
  • Project Management Professional (PMP) certification or similar
  • Platform certification or other LMS certifications
  • Experience with learning content development methodologies
  • Background in instructional design or adult learning principles

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