Electrical Charger Specialist

1 week ago

Gurgaon, Haryana, India beBeeService Full time ₹ 1,50,000 - ₹ 28,00,000

Are you a skilled technical professional looking for a challenging role? We are seeking a Service Engineer to join our team. This is a hands-on position responsible for the entire lifecycle of EV chargers, from installation and commissioning to maintenance and troubleshooting.

Key Responsibilities
  • Installation & Setup: Carry out the physical installation of AC & DC EV chargers. Ensure all electrical terminations are secure, with proper earthing, cable routing, and MCB/MCCB connections.
  • Commissioning: Power on the charger, verify all readings, and configure parameters as per CMS/network instructions. Verify communication with backend systems (OCPP, SIM config, etc.).
  • Preventive Maintenance: Conduct scheduled maintenance checks, inspect all components, and proactively log observations and report on them.
  • Corrective Maintenance: Attend breakdown calls for on-site support. Diagnose issues using a multimeter and test software, and replace faulty components or modules as needed.
Documentation & Reporting
  • Submit detailed installation/service reports with photos and checklists.
  • Accurately record part usage, downtime, and work completed.
  • Maintain a tracker for issues identified, resolutions, and SLA adherence.
Customer Interaction & Safety
  • Customer Interaction: Explain the cause and resolution of faults to the site in-charge or customer. Provide training on charger usage and safety basics.
  • Compliance & Safety: Adhere to all safety protocols, including PPE usage and lockout/tagout procedures. Proactively report unsafe practices and ensure all installations comply with safety norms.
  • SLA Adherence: Ensure all service calls and tasks are completed within the 12hr/24hr service SLAs.
Required Skills & Qualifications
  • Experience in installation, commissioning, and maintenance of EV chargers or similar electrical equipment.
  • Strong skills in diagnostics, troubleshooting, and firmware updates.
  • Familiarity with electrical systems, safety procedures, and tools like a multimeter.
  • Excellent documentation and reporting skills.
  • Strong communication and customer service abilities.
  • A proactive approach to problem-solving.

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