Senior Technical Product Manager
4 weeks ago
Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers with confidence. Our mission is to simplify business communications by providing a reliable and scalable platform for voice and SMS communications.
We're looking for a Senior Technical Product Manager to lead the development of our Plivo API products. As a key member of our product team, you will be responsible for gathering and prioritizing product requirements, working with development teams to implement solutions, and collaborating with stakeholders to ensure all business requirements are met.
Key Responsibilities:- Product feature analysis, result-driven planning, and execution through the entire product lifecycle for one of the Plivo API products
- Gathering and prioritizing product requirements, working with development teams as a product owner to lead implementation using agile methodology
- Working closely with all stakeholders to ensure all their business requirements are met
- Effectively collaborating with customers and carrier partners to deliver best-in-class experiences
- Communicating product road map, project status, and issues to executive management and other stakeholders, as necessary
- Engaging closely with engineering in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs
- Partnering with cross-functional teams at Plivo and external partners to design, build, launch, and market new features
- Using analytics, market research, usability studies, and competitive analysis to drive decision-making
- Defining and proactively monitoring key performance metrics to support and inform product decisions
- Engaging in problem-solving with Business Analysts to determine trends and root causes
- Partnering with Customer Support teams in solving pain points for our users
- Partnering with Legal, Privacy, Risk, and Compliance teams to ensure our products are within regulatory boundaries
- Bachelor's degree in Computer Science is strongly preferred
- Overall 6 Years of experience with a minimum 4 years of product management experience dealing with technical problem solutions at a Tech B2B start-Up as a product manager is a must
- Proven track record for building, launching, and maintaining high-scale, successful products
- 2+ Years of Software Development experience is a must
- Excellent communication and presentation skills â written and verbal
- Innovative, entrepreneurial, confident, and able to multitask
- Tech-savvy and loves to stay on top of industry trends
- Experience with Voice/calling products
- PM experience at an API business (minimum 2 years)
- Remote First Culture
- Home office Infra Allowance
- Industry-leading compensation and benefits
- Premium Healthcare/Wellness benefits for Employee and Family
- Open culture and working with a young and dynamic team
- Career advancement opportunities
- Generous vacation policy leading to great work life balance
Interested candidates may route their profiles directly to Plivo's HR team.
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