Cash Transaction Specialist

2 weeks ago


Delhi, Delhi, India idfc first bank Full time

At IDFC First Bank, we are seeking a talented Cash Transaction Specialist to join our team. This role is responsible for providing best-in-class customer service and building strong relationships with clients at our designated branch.

About the Role

The Cash Transaction Specialist will be responsible for:

  • Daily customer engagement on assigned customer portfolios for CA/SA/TD build-up
  • Asset and wealth cross-sell
  • Delivering business targets as per performance scorecard
  • Providing client need-based product solutions

The ideal candidate will have excellent communication skills, a strong understanding of banking regulations, and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Key Responsibilities

  • Create a customer-focused approach for quick resolution of all queries and complaints
  • Ensure adherence to banking regulations, policies, and procedures
  • Supervise all cash and non-cash transactions
  • Review branch reports and maintain accurate records

Requirements

  • Graduation in engineering, technology, maths, commerce, arts, science, biology, business, or computers
  • 0-2 years of relevant experience in banking operations


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