Cash Transaction Specialist
2 weeks ago
At IDFC First Bank, we are seeking a talented Cash Transaction Specialist to join our team. This role is responsible for providing best-in-class customer service and building strong relationships with clients at our designated branch.
About the RoleThe Cash Transaction Specialist will be responsible for:
- Daily customer engagement on assigned customer portfolios for CA/SA/TD build-up
- Asset and wealth cross-sell
- Delivering business targets as per performance scorecard
- Providing client need-based product solutions
The ideal candidate will have excellent communication skills, a strong understanding of banking regulations, and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
Key Responsibilities
- Create a customer-focused approach for quick resolution of all queries and complaints
- Ensure adherence to banking regulations, policies, and procedures
- Supervise all cash and non-cash transactions
- Review branch reports and maintain accurate records
Requirements
- Graduation in engineering, technology, maths, commerce, arts, science, biology, business, or computers
- 0-2 years of relevant experience in banking operations
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