Carrier Relations Specialist

1 week ago


Delhi, Delhi, India VOCALIX LTD Full time
Job Description for Junior Wholesale Voice Interconnection Specialist

VOCALIX LTD is a market leader in the IPRN and wholesale voice aggregation industries.


About VOCALIX LTD

Lies at the heart of the mobile VAS industry, our technology solutions cater to a niche market in international telecoms, facilitating millions of mobile transactions a month.


Job Responsibilities

  1. Active interaction with market participants via email, cold calling, and Skype.
  2. Building business cases with prospective partners, including requirement profiling, pricing, and payment terms.
  3. Contract negotiation and partner on-boarding via our in-house carrier platform.
  4. Daily account management to seek new market opportunities and secure traffic deals.
  5. Ongoing analysis of partner performance, including traffic monitoring, handling trouble tickets, and reviewing different metrics.
  6. Acting as a liaison between different company departments and partners.
  7. Participating in monthly and quarterly meetings with management to review performance and suggest solutions to ongoing issues.

Requirements

To be considered for this role, your professional background should include:



  • At least 2 years of experience in telecoms as an Account Manager, NOC Technician, Rate Specialist, or Billing function.
  • Outstanding English language skills, both written and spoken.
  • Comfortable using software solutions, including OSS/BSS, Excel, and Outlook.

Compensation

The compensation package includes a base pay and commission.


Work Arrangements

This is a remote, full-time position.



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