Education Program Developer

8 hours ago

Aurangabad, Maharashtra, India beBeeCoordinator Full time US$ 60,000 - US$ 90,000

About Us:

We strive to make high-quality education accessible and affordable worldwide.

Our model combines technology, curriculum innovation, and hands-on instruction from senior faculty and coaches, educating individuals across 80+ countries.

Job Role:

As a Program Coordinator, you will ensure the smooth operation of programs, provide support to learners, and coordinate with internal teams for a seamless learning experience.

The ideal candidate will have excellent English communication skills, thrive in a dynamic environment, and be adaptable to evolving processes. Knowledge of the EdTech industry and/or prior experience in education technology will be an advantage.

Key Responsibilities:
  • Learner Support: Serve as the point of contact for learners, addressing inquiries and resolving issues to ensure a positive experience.
  • Stakeholder Collaboration: Work closely with internal teams to manage program timelines and ensure alignment of deliverables.
  • Process Improvement: Identify opportunities to streamline program delivery and enhance learner satisfaction.
  • Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines.

You will maintain up-to-date knowledge of our online programs and university partnerships to assist learners efficiently. Stay adaptable to process changes and work in a dynamic environment that requires flexibility and responsiveness.

Qualifications:
  • Bachelor's degree in a relevant field or equivalent qualification.
  • Excellent Communication: Strong written and verbal English communication skills are essential.
  • Adaptability to Business Needs: Ability to respond to tickets and chats as per business requirements.
  • Customer-Focused: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally.
  • Tech-Savvy: Ability to quickly adapt to new software platforms and tools.
  • Adaptable: Ability to work in a fast-paced, dynamic environment with flexibility and a positive attitude.
  • Detail-Oriented: High attention to detail in written communication and problem-solving.
  • Team Player: Collaborative mindset with a willingness to work across teams to provide exceptional learner support.
  • Experience in EdTech or a related field: Prior experience with online education or familiarity with digital learning tools is an advantage.
  • Remote Work Capability: Ability to work independently in a remote setting while maintaining strong communication with team members.
  • Organizational & Multitasking Skills: Excellent organizational skills with the ability to manage multiple priorities.
  • Data-Driven Mindset: Focus on results, data analysis, and continuous improvement.

Why Join Us:

At our organization, you'll have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.

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