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Customer Service Associate
2 weeks ago
We are seeking a detail-oriented Customer Service Associate to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:- Respond promptly to customer queries via calls, emails, or chat
- Assist in resolving customer complaints and escalating issues when necessary
- Maintain accurate records of customer interactions and transactions
- Support the team in managing customer feedback and improving service quality
- Collaborate with other departments to ensure customer satisfaction
- Participate in training sessions and team meetings
- Available for immediate joining
- Excellent communication skills
- Basic knowledge of customer handling is an asset
- Competitive stipend
- Certificate of completion
- Exposure to the e-commerce industry