Service Delivery Specialist
4 days ago
We are seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring seamless service delivery, maintaining high levels of customer satisfaction, and identifying opportunities for process improvements.
About Gilbarco Veeder-Root:
Gilbarco Veeder-Root combines industry-leading brands to deliver innovative solutions for the retail fueling and adjacent markets. Our commitment to customer satisfaction and relationship management drives our success.
Your Key Responsibilities:
• Monitor and control KPIs of services to prevent penalties and maintain high uptime
• Identify and resolve issues to prevent downtime and maintain customer satisfaction
• Analyze service performance data to identify trends and areas for improvement
• Generate regular reports on SLA performance and communicate findings to stakeholders
• Coordinate with various departments to ensure service delivery aligns with SLA requirements
What We Offer:
• Competitive compensation and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
About Vontier:
Vontier is a global leader in industrial technology, dedicated to creating a better world through innovation and collaboration. Our diverse portfolio of trusted brands serves various industries, including mobility, retail, and commercial fueling.
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