Digital Transformation Platform Developer
2 weeks ago
AHEAD is seeking a highly skilled ServiceNow Developer to join our Managed Services team. As a key member of our team, you will be responsible for maintaining and building out our internal ServiceNow instance, as well as supporting external customers.
Responsibilities- Solution Development: Design, build, and deploy solutions for AHEAD using ServiceNow.
- Integration and Development: Integrate with AHEAD's MS tools, eBonding with customers, and develop solutions for customers within our internal instance and on their instances of ServiceNow.
- Collaboration and Communication: Collaborate with the Managed Solutions Architect to drive forward current and future AHEAD, MS initiatives, participate in sales calls, and provide estimates for new and ongoing opportunities.
- Troubleshooting and Support: Resolve complex ServiceNow technical issues for AHEAD, MS customers and assist in mentoring other team members.
- Incident Management: Manage incidents, requests, changes, and associated communication.
- Documentation and Knowledge Sharing: Create and maintain supporting KB documentation and communicate progress, roadblocks, and recommendations to customers.
- Bachelor's degree in Information Technology, Computer Science, or comparable experience.
- ServiceNow Certified System Administrator (current release).
- ServiceNow Certified Application Developer (current release).
- ServiceNow scoped application development experience (current release).
- Integrations experience.
- ITIL certification preferred.
- Domain separation experience preferred.
- Strong communication skills.
- Experience providing top-level customer service.
- Possess a passion for cutting-edge technology.
- Familiarity with fast-paced environments and ability to learn quickly.
We value diversity, equality, and inclusion, providing a culture that promotes growth, learning, and creativity. Our office features state-of-the-art technologies, cross-departmental training, and opportunities for certifications and credentials. We also offer competitive benefits, including medical, dental, vision insurance, 401(k), paid company holidays, paid time off, and parental/caregiver leave.
The estimated annual salary range for this position is $85,000 - $110,000, depending on location and experience.
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