Senior Technical Operations Manager

6 days ago


Chennai, Tamil Nadu, India Teamlease Digital Private Limited Full time
Job Description

We are seeking a highly skilled and experienced Senior Technical Operations Manager to join our team at Teamlease Digital Private Limited. The successful candidate will be responsible for leading a team in the delivery of high-quality work outputs and team performance.

The ideal candidate will have experience in diagnosing and troubleshooting basic hardware and software issues on desktops, laptops, mobile, audio-visual, and tablets. Additionally, they should be proficient in remotedesktop applications and remote troubleshooting techniques.

Key Responsibilities:

  • Manage and supervise a team in delivering high-quality work outputs and team performance.
  • Troubleshoot complex technical issues and demonstrated problem management.
  • Provide technical support up to client level, including hardware, software, and networking problems.
  • Installation and configuration of operating systems such as Windows 7 & Windows 10.
  • Configuration and troubleshooting of Outlook issues.
  • Installation and troubleshooting of local and network printers.

Requirements:

  • Experience in managing and supervising a team in the delivery of high-quality work outputs and team performance.
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Strong knowledge of hardware, software, and networking concepts.
  • Ability to work effectively in a team environment and provide technical support to clients.


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