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Senior Documentation Specialist

3 weeks ago


Kolkata, West Bengal, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 23,40,000
Documentation Specialist

The primary role of this position is to create comprehensive documentation for products, services, and processes. The ideal candidate will possess excellent written and verbal communication skills, as well as a strong understanding of software development processes and tools.

Key Responsibilities:

  • Develop user guides, API documentation, knowledge base articles, internal process documentation, release notes, and changelogs.
  • Collaborate with Subject Matter Experts to gather technical information.
  • Translate complex technical concepts into simple, user-friendly content.
  • Edit, standardize, or revise content to meet standards and ensure consistency of tone, structure, and style.
  • Utilize tools like Markdown, Confluence, Git, Adobe FrameMaker, or MadCap Flare.
  • Maintain version control and ensure documentation is updated regularly.

Required Skills and Qualifications:

  • Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or a related field.
  • 2–5 years of experience in technical writing or a similar role.
  • Strong understanding of Agile methodologies and software development life cycles.
  • Experience working with documentation tools and platforms (e.g., Confluence, GitHub, DITA, Markdown).