Operations Specialist

3 days ago

Hyderabad, Telangana, India beBeeSenior Full time ₹ 1,49,99,999 - ₹ 2,59,99,999
About this role:
We are seeking a highly skilled Senior L2 Operations Engineer to support our dynamic team in delivering operational excellence. The successful candidate will play a critical role in maintaining the stability, performance, and reliability of our systems through robust observability practices, incident response readiness, and continuous improvement.

Key responsibilities include acting as a subject matter expert in system recovery processes, ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools. Additionally, the successful candidate will design, implement, and maintain monitoring, alerting, and logging solutions using observability tools like Datadog and Splunk, with automation/custom integration support via Python scripting.

Required qualifications:
  • Bachelor's degree in Computer Science, IT, or a related field.
  • 7+ years of experience in L2 operations, incident management, and system recovery.
  • Deep knowledge of the Enterprise Payments Platform (EPP) and modern payment processing protocols.
  • Experience with payment gateways, fintech APIs, and ISO 8583/ISO.
  • Proficiency in Java, AWS Cloud Platform/Infra, API Engineering, and Mainframe systems.
  • Advanced experience with observability tooling (Datadog, Splunk) and Python scripting for integrations and automation.
  • Strong Linux/Unix systems knowledge and understanding of cloud environments (AWS, Azure, or GCP).

Benefits:
  • Excellent problem-solving skills and ability to perform under pressure.
  • Opportunity to work closely with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.
  • Exposure to tools like Istio and Launch Darkly to support traffic management and controlled feature rollouts.

Others:
As a Senior L2 Operations Engineer, you will have the opportunity to participate in release planning and coordination, pre/post-deployment validations, and production cutover support.

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