
E-commerce Supply Chain Optimization Expert
1 day ago
About the Role:
We are seeking an experienced professional to oversee and optimize the complete e-commerce supply chain lifecycle.
This role requires a results-oriented and analytical individual with a strong understanding of courier performance metrics and logistics partner management.
The successful candidate will be responsible for coordinating effectively with multiple courier and logistics partners, managing the overall performance of courier partners, and leveraging data and analytics to identify inefficiencies and areas of improvement across the supply chain.
Key Responsibilities:
- Oversee and optimize the complete e-commerce supply chain lifecycle.
- Coordinate effectively with multiple courier and logistics partners.
- Manage the overall performance of courier partners by tracking key KPIs.
- Conduct regular business reviews with logistics partners to ensure SLA adherence and resolve operational gaps.
- Leverage data and analytics to identify inefficiencies and trends across the supply chain.
Requirements:
- 2-3 years of experience in e-commerce logistics/supply chain management.
- Strong understanding of courier performance metrics and logistics partner management.
- Excellent analytical skills with proficiency in Excel, Google Sheets, and BI tools.
- Experience in managing exception workflows and resolving operational escalations.
- Strong communication, negotiation, and stakeholder management skills.
About You: As a Business Operations Specialist, you will be responsible for overseeing and optimizing the complete e-commerce supply chain lifecycle, coordinating with multiple courier and logistics partners, and managing the overall performance of courier partners.
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