Senior Technology Strategist

5 days ago

Malappuram, Kerala, India beBeeTechnologist Full time ₹ 1,80,00,000 - ₹ 2,16,00,000
About the Role

As a strategic technology leader, you will oversee the development and implementation of IT infrastructure that supports learning across 9,000+ schools and over 100,000 devices.

This is a leadership role where you will define and scale IT infrastructure for internal teams and school deployments, while evaluating and adopting next-gen technologies that shape the future of learning.

Key Responsibilities
  • Drive Infra Strategy: Develop and execute a future-ready hardware strategy across schools, internal teams, and warehouse systems.
  • Lead Scale Deployments: Oversee the end-to-end lifecycle of 1L+ Android tablets, TVs, and panels—from procurement and MDM configuration to maintenance and replacement cycles.
  • Vendor Management: Evaluate, onboard, and manage hardware OEMs, warehouse vendors, and last-mile deployment partners.
  • Tech Innovation & Evaluation: Pilot and assess new classroom technologies - teaching devices smart boards, offline-first learning kits—and recommend adoption based on learning outcomes and total cost of ownership.
  • Internal IT Oversight: Ensure seamless internal IT operations—device provisioning, WiFi and VPNs, secure access management, and productivity tooling across offices.
  • Team Leadership: Build and mentor IT support teams, regional hardware leads, and warehouse operations—ensuring rapid issue resolution and strong service orientation.
  • Infrastructure Monitoring: Establish proactive health check systems (MDM dashboards, real-time alerts, tracking) to maintain uptime and reduce incidents.
Requirements
  • 10+ years of experience in IT infrastructure and hardware operations, including 5+ years in leadership roles managing distributed teams and multi-vendor ecosystems.
  • Proven success in managing large-scale hardware deployments and operations Technical & Operational Mastery.
  • Demonstrated expertise in establishing and managing enterprise-wide IT infrastructure, including end-user devices (computers and mobile devices), servers, and network systems.
  • Deep understanding of Android-based hardware, smart TVs, and interactive panels deployed at scale in field environments such as schools or distributed branches.
  • Proven experience managing large-scale device fleets (10,000+ units) with field deployment challenges—network variability, offline access, and long-term maintenance.
  • Familiarity with LAN/WAN architecture, internal server infrastructure (on-prem or hybrid).
  • Experience working with hardware OEMs, IT service partners, and managing full lifecycle procurement with a focus on cost optimization (TCO).
  • Ability to evaluate and adopt new hardware innovations with a deeper understanding of various hardware specifications.
  • Solid understanding of IT security, OS patching, and update management across internal networks and internal servers.
  • Leadership & Execution:
  • Led cross-functional teams including IT engineers, regional support staff, warehouse ops, and vendor partners.
  • Skilled in managing external vendors and cultivating strong, collaborative partnerships to ensure service excellence and alignment with organizational goals.
  • Experience in building, documenting, and governing scalable IT processes—including onboarding, issue resolution workflows, SLA management, and compliance protocols.
  • Strategic thinker with strong execution bias—able to define infra SLAs, rollout plans, and manage risk in large deployments.
  • Serve as a strategic partner and foundational leader within the organization, delivering timely and effective support to business stakeholders and field leadership.

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