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Sales Manager
2 weeks ago
The Sales Manager will lead a team of lending call center representatives to achieve individual and team sales goals. Key responsibilities include leading and motivating the team, conducting regular performance reviews, monitoring call metrics, and managing call queues.
Sales Strategy
The ideal candidate will develop and execute sales strategies to maximize lead generation and loan conversions. This includes setting clear sales targets, tracking progress, and identifying areas for improvement. Additionally, the Sales Manager will conduct regular sales huddles to discuss strategies and share best practices.
Compliance and Quality Assurance
The Sales Manager must ensure adherence to all lending regulations, company policies, and ethical sales practices. This includes conducting quality monitoring of calls to assess sales techniques, compliance, and customer service standards.
Candidate Requirements
The ideal candidate will have strong sales acumen, leadership skills, and excellent communication skills. A proven track record of success in a sales environment is required, preferably within the lending industry for at least 5 years. The candidate must also be familiar with CRM systems, dialers, lead management, loan origination software, and call center technology.
