International Customer Support Professional

3 days ago


Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 7,00,000
Job Opportunity

Job Overview:A challenging role awaits an ambitious professional seeking to make a meaningful impact in the realm of international customer support. As a vital member of our team, you will play a pivotal part in delivering exceptional service experiences that meet the highest standards of global excellence.

Key Responsibilities:
  • Handle complex and diverse international voice-based customer inquiries with poise and professionalism.
  • Engage customers in high-quality interactions, adhering to rigorous global benchmarks.
  • Effectively manage calls, prioritizing customer satisfaction above all else.


Requirements:
  • 2–5 years of experience in international voice process
  • Excellent English proficiency (CEFR Level: C1 – 70%)
  • Strong communication and interpersonal skills
  • Flexibility to work in UK/US time zones


Interview Process:
  • Basic Assessment: Basic Analysis, English Grammar, Email Writing, System-based English Test (SVAR), Interaction with Training Team
  • Operations Round: Cultural fit, behavior, and attitude assessment


Benefits:
  • Competitive salary up to 7 LPA + Shift Allowance
  • Work from office in Bangalore or Pune
  • Two-way pick-up & drop within 30 km radius


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