Senior Enterprise Security Solutions Specialist

1 week ago


Amrāvati, Maharashtra, India beBeeTechnical Full time ₹ 1,75,00,000 - ₹ 2,50,00,000

Job Overview

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We are seeking an experienced Technical Support/Presales Engineer to join our fast-growing global business.

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Key Responsibilities:

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  • Design, plan and implement advanced security solutions in Enterprise Environments
  • Provide timely support to customers on outstanding issues through efficient ticket management
  • Collaborate with Team Leads to meet Service Level Agreements (SLAs) and customer expectations
  • Develop technical documents and articles for team and customer use
  • Deliver engaging technical demonstrations to customers across the globe
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Required Skills and Qualifications:

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  • Bachelor's or Master's degree in a relevant field
  • 2-4 years of experience in software customer service and support
  • 2+ years of performing administrative tasks in Windows-based infrastructures, including Active Directory, Exchange, SharePoint, SQL Server, Office 365, and Cloud platforms
  • Microsoft Certification is a plus
  • Excellent interpersonal, verbal English communication, written, and presentation skills
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Benefits:

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Fast-paced and dynamic work environment

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Opportunity to work with cutting-edge technology

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Collaborative and supportive team



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