
Financial Fraud Investigator
2 days ago
We're looking for an individual with exceptional analytical and investigation skills to lead high-quality, end-to-end fraud investigations.
This role involves safeguarding against financial fraud by identifying triggers, uncovering root causes, supporting recovery efforts, and collaborating closely with internal teams and external stakeholders.
- End to end Investigation of suspect and confirmed fraud cases (Lending, Payments, Digital Gold, AMC), except employee frauds
- Gather evidence, interview witnesses, with field visits wherever required
- Liaison with stakeholders (internal & external) for investigation
- Work towards fraud recovery and necessary corrective action
Key Responsibilities include:
- Understanding Motivation and creating Root Cause Analysis of each case
- Presenting quality reports to all relevant stakeholders and senior management
- Engaging with customers to understand the application process, other issues
- Maintaining regular check on Know Your Customer requirements for fraud triggers
- Maintaining internal Management Information System on Frauds, repository of investigation reports, complaints, etc.
- Proactively identifying and following up on anomalies/areas of concern
- Maintaining agreed Timeframe and Quality management of Risk Control Unit activity
- Improving Hit rate, report quality
Necessary qualifications include:
- Analytical and investigation expertise
- Field investigation experience across Banking, Financial Services and Insurance, Digital lending, Payment Interface
- Understanding of KYC manipulation frauds, KYC triggers and industry trends
- Excellent communication skills
- Ability to work independently as well as with a team
We strive to shape the future of financial services through products that are simple, accessible, and affordable.
From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we're building innovative solutions that work at scale, with a customer-centric approach.
CultureAmbition. Perseverance. Self-awareness. Ownership. Integrity.
We seek individuals who dream big when it comes to innovation.
At our organization, you'll be empowered with the right mechanisms to work in a dynamic team that builds and improves cutting-edge solutions.
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