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Advertising Relationship Manager
2 weeks ago
Job Summary:
The Client Servicing Executive plays a vital role in managing client relationships and ensuring seamless project execution.
Key Responsibilities:
- Develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
- Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
- Liaise between clients and internal teams, such as creative, media, and production, to ensure smooth execution of projects while meeting client expectations and deadlines.
- Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
- Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes.
- Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
- Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
- Proactively engage with clients to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention.
- Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency's reputation for excellence.
Requirements:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 1–2 years of experience in an advertising or marketing agency environment.
- Excellent verbal and written communication skills.
- Strong presentation skills with the ability to build and deliver engaging client presentations.
- Proficient in MS Word/Excel for drafting briefs, reports, and documents.
- Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
- Highly organized with strong attention to detail.
- Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
- Passionate about advertising, brand building, and creative communication.
What We Offer:
A dynamic and supportive work environment that fosters growth and development.
Opportunities for professional advancement and career progression.
Competitive compensation and benefits package.
Flexible working arrangements and work-life balance.
Continuous training and education to stay up-to-date with industry trends and best practices.
How to Apply:
If you believe you possess the essential qualities to be a valuable addition to our team, please submit your application at [insert link].