Deputy Director, PQGC, Order to Cash
6 days ago
This role is part of the Order to Cash team, responsible for delivering the PQGC project for Order & Contract Management, Pricing, Rebates & Free goods and DSD, Transportation/Logistics and Accounts Receivables capabilities of the PepsiCo Global template, built through SAP S4 concepts.
This role will be primarily responsible for Accounts Receivables (A/R) functionality of SAP S4, including Collections management, Credit management, Dispute case processing, Dunning, FI invoicing, Incoming down payments EBS, Manual & direct debit and Lockbox process.
This role will adopt and adhere to Waterfall principles for the PQGC Project delivery efforts.
Order to Cash Process relates to:
- Order capture, management and provisioning of goods or services; providing a platform for sales to our end customers, accessing all information necessary to process, manage, ship and track orders in a timely manner.
- Setting up the correct pricing agreements and master records, all on-invoice and off-invoice discounts/agreements, free goods, list price, discounts, surcharges, freights, rebate agreements, customer bill backs, tax, etc.
- Data governance and pricing controls including mass pricing maintenance; Van Sales, Pre Sales & Pre Order DSD GTM models including enabling integration of back-end SAP system with the front-line mobility solutions.
- Picking, packing, shipping and delivering customer and stock transport orders.
- Returns or inbound product receipts.
- Integration with warehouse systems and advance transportation systems for palletization, route planning, load building, etc.
Partner with the Order to Cash Global Process Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Global.
Process Leads to deliver the end-to-end solution for PQGC - closely connect with the PBNA and FLNA is must.
- Partner with the Order to Cash Solution Design Owner, Order and Contract Management, Pricing & Rebates Accounts Receivable, DSD and Transportation/Logistics Solution.
- Design Leads to implement and deploy the end-to-end solution for PQGC.
- Support decision-making for Order & Contract Management, Pricing & Rebates, DSD and Transportation/Logistics Global Template localization of functionality for PQGC business unit.
- Collaborate with RTR, PTP, MTD, FP&A, FTS, HTR project value stream teams as needed to ensure alignment with OTC A/R processes and related cross functional RICEFs.
- Actively engage and educate business process owners on A/R solution optimization, simplification and standardization capabilities.
- Collaborate with all value stream teams to sustain and deliver the end-to-end Global ERP solution leveraging PepsiCo Agile Methodology (PAM).
- Participate in design workshops retrospectives and other key ceremonies.
- Work closely and collaborate with onshore and offshore team members to ensure a prioritized and sufficient product backlog for the teams to work against.
- Along with scrum team identify, monitor and implement key agreed-upon improvements.
- Aadopt and adhere to PAM principles and values:
Demonstrated ability to effectively communicate with all levels of the organization.
- Solves highly complex problems within the work team, and with cross functional teams.
- Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments.
- Ability to quickly adapt to changes in timelines and sequences.
- Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change.
Key Skill Experience Required
- Bachelor's degree required; Master's degree preferred.
- 2+ years of SAP S4 experience preferred.
Mandatory Technical Skills
Strong experience in end to end OTC design and development including integration with other functional areas.
- In depth knowledge of Accounts Receivable and DSD solutions including route accounting and settlement for all GTM models – van sales, pre sales, pre order and vending.
- Knowledge of master data objects required to support the Order to Cash processes (business partner, customer hierarchy, etc).
- Familiar with PepsiCo business processes and nuances related to Accounts Receivable.
- Knowledge of A/R solutions deployed within PepsiCo.
- Demonstrated ability to effectively communicate with all levels of the organization.
- Ability to work flexible hours based on varying business requirements.
- Knowledge and experience in the following tools, disciplines and processes are nice to have: SAP SolMan 7+, Azure DevOps, Quality Center, Service Now, Xmatters and MS Project.
- Solves highly complex problems within their work team.
- Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments.
- Ability to quickly adapt to changes in timelines and sequences.
- Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change.
- Consulting background a plus.
Mandatory Non Technical Skills
Negotiation Skills.
- Coaching/Facilitation skills (as promoted by the Agile Coaching Institute), including but not limited to Levels of Listening, Conflict Resolution, Root Cause facilitation, Training techniques.
- Motivational and inspiring, leading by example and taking others with her/him.
- Adherent to the Responsive Working techniques (or alike agile work habits).
- Rigorous on the management of the delivery of quality services by 3rd parties.
Differentiating Competencies
Demonstrated ability to effectively communicate with all levels of the organization.
- Solves highly complex problems within the work team, and with cross functional teams.
- Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments.
- Ability to quickly adapt to changes in timelines and sequences.
- Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change.
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