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2 weeks ago
The role requires a skilled individual to provide comprehensive production support for tax management systems and their integration with ERP platforms.
- Apply expertise in taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions.
- Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments.
- Support ERP integrations with Vertex (e.g., Oracle Fusion).
- Ensure accuracy of tax rates, exemptions, and tax determinations.
- Manage tax configuration, tax categories, and exemption certificates within Vertex.
- Support tax reporting and compliance, including generating reports for tax filing and audit purposes.
- Handle tax accruals and reconciliations to ensure general ledger accuracy.
Key Responsibilities:
- Perform SQL & data analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation.
- Troubleshoot ERP-Vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings.
- Maintain API data feeds including Vertex API calls, REST/SOAP integrations, and data flow between Vertex and ERP systems.
- Implement performance optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads.
Operational Support:
- Utilize Vertex support website for issue resolution.
- Create and manage support tickets.
- Access Vertex knowledge base, release notes, and patches.
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