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US Healthcare Quality Assurance Lead
3 weeks ago
Job Summary
A seasoned professional leads the delivery excellence in the US Healthcare industry by ensuring quality assurance and control activities.
Key Responsibilities:
- Develop and implement quality management processes, including audits and assessments to achieve business goals.
- Implement process maturity in a product/service environment through effective leadership.
- Define and execute metrics, analysis, and reporting to drive performance improvement.
- Maintain IT service management operations to ensure seamless delivery.
- Drive continuous performance improvement through QA KPIs.
Requirements:
- 5-10 years of experience as Delivery Lead or Quality Assurance and Quality Control Lead with expertise in SDLC processes and methodologies.
- Sound understanding of Agile/Kanban/Scrum principles and practices.
- Excellent analytical, problem-solving, and decision-making skills to deliver results.
- Effective communication and training skills to promote team collaboration.
- Certifications in ITIL/CMMI models/Six Sigma/Lean Process are an added advantage.
