UKG Kronos System Optimizer

7 days ago


Bengaluru, Karnataka, India beBeeWorkforce Full time US$ 1,00,000 - US$ 1,20,000
Job Opportunity

A key member of our IT team, this role will play a vital part in optimizing UKG Kronos, collaborating with engineers and stakeholders to maintain and enhance retail WFM applications, driving performance and efficiency.

Main Responsibilities
  • Manage daily operations and maintenance of WFM (UKG Kronos), ensuring seamless business-as-usual (BAU) operations and optimal system performance.
  • Provide expert-level application support and subject-matter-expertise (SME), tracking and enhancing key performance indicator (KPIs) reports to drive high store associate satisfaction, SLA compliance, and adherence to IT processes.
  • Deliver UKG Kronos system enhancements through continuous improvement initiatives, automation, upgrades, and process optimization.
Requirements
  • 2+ years of relevant experience in Workforce Management (WFM) application maintenance and operations, specifically with UKG Kronos.
  • Strong WFM foundation: Understanding of workforce management principles, practices, and industry trends.
  • Analytical expertise: Excellent analytical, problem-solving, and communication skills.

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