IT Support Specialist
4 weeks ago
Location: Bangalore
Role: 3 - 6 years of experience
Key Responsibilities:
- Troubleshoot Windows and Mac operating systems
- Basic knowledge of computer/laptop hardware and components
- IT Asset inventory knowledge and coordinating with vendors for warranty replacements, material inward/outwards of IT materials
- Onboarding and off-boarding of employees
- Experience using admin consoles for directories (G Suite, Okta, etc)
- Basic Knowledge on remote device management Jamf, Intune or Any MDM tools
- Troubleshoot basic network issues
- Understanding of basic security best practices
- Good analytical, troubleshooting and problem-solving skills
Mandatory Skills:
- Familiarity in Mac administration is a MUST
- Experience in using an MDM tool like Jamf, Intune, etc
- Experience with Networks, Firewalls
- Experience with SSO solutions like Okta, Onelogin etc
- Need someone form B.Tech Computer Science
Additional Responsibilities:
- General mac and windows maintenance
- Coordinating with vendors
- Asset management
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