Operations Coordinator

5 days ago


Mumbai Gurgaon Gurugram Pune, India beBeeOperations Full time US$ 60,000 - US$ 1,20,000

Position Overview:

We are seeking a highly organized and detail-oriented Operations Coordinator to oversee daily, weekly, and monthly operational tasks. The ideal candidate will be responsible for developing and disseminating reports, managing client profiles and documentation, and coordinating with multiple teams to resolve operational issues.

Responsibilities include:

  • Preparing regular MIS and PPT reports
  • Managing client profiling, configurations, and related documentation
  • Resolving ticket-level pendencies for multiple projects
  • Providing operational support and coordination with development, care, and implementation teams
  • Handling escalations and urgent tasks from management and other teams
  • Tackling client bugs and assigning tickets to the appropriate development or care team
  • Prioritizing work and conducting thorough analysis to ensure smooth operations

Required Skills and Qualifications:

  • Strong proficiency in Excel
  • Experience in preparing MIS and PPT reports
  • Ability to handle multiple issues and manage accounts
  • Knowledge of client profiling, configurations, and documentation
  • Strong organizational skills to manage ticket pendencies and release notes
  • Effective business-level communication skills to coordinate with various teams and handle escalations

Qualifications:

  • Bachelor's degree in a relevant field or equivalent practical experience


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