Logistics Operations Specialist

2 weeks ago


Hyderabad, Telangana, India ADCI - Maharashtra - D80 Full time

Company Overview

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The ADCI Group is a leading player in the logistics industry, operating across multiple regions. Our team at ADCI - Maharashtra - D80 is dedicated to delivering exceptional service to our clients and partners.

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Salary and Benefits

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We offer a competitive salary of approximately ₹2,50,000 - ₹3,00,000 per annum, depending on experience. In addition to a lucrative compensation package, we provide a comprehensive benefits program that includes medical insurance, retirement planning, and paid time off.

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About the Role

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We are seeking a skilled Transportation Representative NOC IB to join our team at ADCI - Maharashtra - D80. As a key member of our operations team, you will be responsible for effectively communicating with customers, managing delivery partner issues, and identifying process improvements.

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Key Responsibilities

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  • ">
  • Provide prompt and efficient service to Amazon customers and delivery partners.">
  • Effectively manage sensitive cases by reporting up the escalation matrix.">
  • Demonstrate excellent time-management skills and maintain or exceed targeted performance metrics.">
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements.">
  • Work successfully in a team environment as well as independently.">
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Requirements and Qualifications

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  • Graduation in any specialization from a recognized university.">
  • Excellent communication skills (written and verbal) in English.">
  • Ability to communicate correctly and clearly with all customers.">
  • Good comprehension skills – ability to clearly understand and state the issues customers present.">
  • Ability to concentrate – follow customers’ issues without distraction to resolution.">
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer.">
  • Excellent typing skills.">
  • Demonstrates an ability to successfully navigate websites.">
  • Demonstrates a proficient knowledge of email applications.">
  • Logistics background and experience in similar roles.">
  • Proficient in Excel.">
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Working Location

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This role can be performed remotely from Virtual Location - TS.

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Contact Information

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Please note that this job description does not include contact information such as emails or phone numbers. To learn more about this opportunity, please inquire directly with the hiring manager.



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