Salesforce System Administrator

4 days ago


Hyderabad, Telangana, India NTT DATA North America Full time

NTT DATA is a leading provider of digital and AI infrastructure. We are currently seeking a Senior Salesforce Support Specialist to join our team. The ideal candidate will have extensive experience in Salesforce administration and development, with a strong background in troubleshooting, system maintenance, and user support.

About the Role

This role requires hands-on expertise in Salesforce configuration, Apex development, Lightning components (LWC), and API troubleshooting. The successful candidate will be responsible for troubleshooting, system maintenance, user support, and minor customizations to ensure smooth Salesforce operations.

Responsibilities
  • L2 Support (User & System Administration): Provide day-to-day support for Salesforce users, resolving L2-level issues related to login, access, reports, and minor configurations.
  • L3 Support (Technical Troubleshooting & Minor Development): Analyze and resolve L3-level technical issues, including Apex errors, integrations, and performance bottlenecks.


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