Client Operations Strategy Lead

5 days ago

Chennai, Tamil Nadu, India beBeeDirector Full time ₹ 15,00,000 - ₹ 20,00,000
Job Description

We are seeking an experienced leader to join our team as a Client Operations Data Director. In this role, you will be responsible for providing site leadership for our Chennai office and engaging in sessions to plan site-specific activities to drive employee engagement.

The successful candidate will have a deep understanding of data management processes and standard methodologies, as well as experience building, leading, and coaching teams in a multinational environment. They will also possess excellent written and verbal communication skills, analytical and quantitative skills, and the ability to prioritize, own, and drive projects quickly.

As a Client Operations Data Director, you will lead day-to-day operations of Chennai-based ECO teams, ensuring alignment with organizational goals, objectives, and performance standards. You will also foster a culture of collaboration, quality, and continuous improvement, enabling high-performing teams.

Additionally, you will assist with recruiting for open positions in the Chennai office, including onboarding and training of new hires. You will also own business continuity plans and effectively coordinate operations and client support in the event of a site-level crisis.

Demonstrate influence and visibility by representing the function in key events with internal and external partners. Exemplify enterprise leadership and accountability to drive collaboration and problem solve.

Required Skills and Qualifications
  • Minimum of 10 years of related experience
  • Bachelor's degree preferred or equivalent experience
Benefits
  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
  • Flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays, and a third day unique to each team or employee)
Others

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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